In the Bank of America/Exult case, the bank was looking to get out of the human resource transaction business. They looked to Exult to help them manage their 120,000 associates. To be successful at this, the bank needed an entire infrastructure including an 850-person call center, telecommunications network, and Web site to manage the volume. With the transfer of the bank’s HR call center to Exult, which had the infrastructure already in place, the bank could focus its energy on servicing its customers’ financial needs.

NASA is very capable of launching probes toward the sun. However, APL at Johns Hopkins has a track record of being able to launch targeted missions more economically than NASA. NASA’s real expertise lies in its ability to manage multiple missions while making sure taxpayers’ monies are being spent wisely. It makes sense that NASA, with its strong management competencies, provides mission oversight while others contribute based on their strengths.

For purposes of risk management bonds are often grouped according to agency ratings based on the assumption that bonds with similar ratings tend to show a high degree of comovement. Breger et al. (2003) examine whether the correlation between individual bonds increases if they are grouped by implied ratings, that is by spread classes rather than by agency ratings. The rationale for this would be that market valuations are a better indicator for the drivers of credit spread changes, namely perceived credit quality and risk exposure, than are agency ratings. In their empirical study they find that bonds of the same spread class are more similar than bonds with the same rating from a risk/return perspective. Breger et al. (2003) conclude that the classification of bonds based on market data provides a more reliable basis for modeling return relationships than does a classification by agency ratings. However, one has to note that the motivation behind this study differs significantly from the rating agencies’ approach. The objective is not to predict default risk, but rather to improve the classification of corporate borrowers and provide a basis for reliable spread risk forecasts.

Interestingly, the relationship between equity and bond markets differs in deflation-risk periods and inflation-risk periods. In inflation-risk periods, rising inflation rates push up long-term interest rates, reflecting the fear that aggressive monetary tightening will depress future earnings and hence stock prices. Thus, in periods of rising inflation risk, government bond prices and stock prices tend to fall. In deflation-risk periods government bond prices and stock prices usually go in opposite directions, because fixed income markets benefit from the expectation of falling interest rates, while equities suffer from the worsening profit outlook and increasing default risk. Credit spreads tend to benefit from rising inflation because it becomes easier for companies to pay down their debt.

Deflationary periods usually lead to a spread widening across the whole credit market, hitting consumer-related industries the hardest. However, long-term interest rates seem to have a minor influence on fluctuations of credit spreads in the short term. Companies that borrow at a fixed rate are immune to changes in yields and spreads over the life of the borrowing. Yet, there is a refinancing risk, when debt has to be rolled over. Conversely, when companies borrow at floating rates, they are directly affected by changes in money market rates, which are primarily driven by monetary policy.